Evaluation of Veterans’ Medicines and Therapeutic Education Service (MATES) program

Project Info


  • Department of Veterans' Affairs

Client Type

  • Commonwealth department

Financial Year

  • 2014-15

Health Areas

  • Medicines
  • Veterans

Service Provided

  • Health program evaluations


  • National

The Department of Veterans’ Affairs engaged HMA to undertake and evaluate the Veterans’ MATES program, a quality use of medicine program aimed at improving veterans’ well being. Key tasks involved:

  • reviewing 17 educational modules aimed to strengthen quality use of medicines, directed to general practitioners, pharmacists and veterans
  • undertaking consultations with key stakeholders across Australia, and
  • providing directions to strengthen the effectiveness of the program.

The evaluation commenced in September 2014 and was completed in November 2014.