The Department of Veteran Affairs’ (DVA) Non-institutional Care (NIC) funding arrangements are intended for healthcare services and products that are provided outside of a medical institution. These are principally classified as allied health services and products. DVA funds a range of NIC activities under this classification, which enables DVA clients to access clinically required services from a range of allied health providers, including chiropractors, dietitians, diabetes educators, exercise physiologists, occupational therapists, physiotherapists, podiatrists, optometrists, orthoptists, osteopaths, social workers and speech pathologists.
The DVA engaged HMA to complete a discovery review of Non-Institutional Care (NIC) arrangements that focused primarily on how existing administration, governance and financial arrangements support the internal administration of NIC within DVA to gain further information and insights to inform better program governance. The findings helped DVA determine if existing financial and governance arrangements were fit-for-purpose and also outlined how future evaluation of the outcomes of NIC funded services could be supported. Key tasks included:
The project commenced in June 2023 and was completed in July 2023.