All.Can is an international not-for-profit seeking to improve the efficiency of cancer care by focusing on what matters to the patient. An international survey of cancer patients undertaken by All.Can in 2018 found that patients with access to cancer specialist nurses were better able to overcome barriers to care. As such, one of the aims of All.Can Australia is to:
‘increase national access to Cancer Care Navigators, which will relieve patients and their carers of the system-related stress and concern that they experience.’
Cancer Care Navigators are becoming a common way in which hospitals and treatment centres can help patients through their cancer journey. However, in Australia these roles are not universally available and are limited to certain cancer types and / or health service providers. All.Can Australia engaged Healthcare Management Advisors (HMA) to assess the optimal Cancer Care Navigator role for Australian cancer patients and their families.
In order to develop design principles for a pan-cancer care navigator, HMA considered peer-reviewed literature, examples of existing cancer-specific program in Australia and elsewhere, consultation with peak bodies, people with lived experience and consultation with the All.Can working group. Key design features of the proposed Cancer Care Navigator role included (but not limited to):
HMA completed the model of care design in April 2021 and was recommissioned by All.Can in July 2021 to develop a pilot proposal for the service, including a line-item budget over a five-year period.
Download the report here.
Tags: Cancer, Care Coordination, Model of Care, Program Design